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#RIVIERA MAYA AKUMAL HOTEL FULL#

The entire team went above and beyond, treating us like F. And let's not forget Alfonso and his "sidekick" Israel at Tauro, whose wit, mixology skills, and fun demeanor added an extra flair to our experience. At La Laguna, Edgar and Yoshio provided exceptional service, while the housekeeping team ensured meticulous cleanliness. From the warm welcome by Victor at the reception to the kindness of our bellhop Armando, and the attentive care provided by Luis and Dominicio at the Maykana club beach pool-every staff member left a lasting impression. arrived, we were captivated by the resort's breathtaking setting, the impeccable service provided by the attentive staff, and the fresh and mouthwatering cuisine that left us craving for more.īeyond the stunning beauty of the resort, what truly made our stay exceptional were the amazing people. Discover underground rivers in Rio Secreto (30 minutes)īlissful Retreat: Serene Location, Unmatched Service, and Gastronomic Delightsįrom the moment our F.Jeep through Sian Ka’an to Punta Allen (2 1/2 hours).Visit any Mayan Ruins | Chichen Itza (2 hours), Tulum (50 minutes), Cobá (1 1/2 hours) and more!.Take a dive in a Cenote | Jardin El Eden (25 minutes).Walk around Playa del Carmen’s La Quinta Avenida (5th Avenue) (15 minutes).Visit Las Coloradas (3 1/2 hours, March to August).

Swim with Whale Sharks (1 1/2 hours, May to September).Cenotes are sinkholes filled with fresh water, typically found in caves that the Mayans believed were sacred places. Visiting cenotes is another experience unique to this area. For the adventurous, the recreational activities are endless such as scuba diving with electric rays among giant sponges and stony corals, ziplining over beautiful jungles, jetskiing miles across the Caribbean waters, and swimming with dolphins at Delphenus in Playa del Carmen. The region of Riviera Maya is famous for its miles of soft beaches, Mayan ruins, and world-class scuba diving. Transportation to El Pueblito, El Camaleón and other Mayakoba resorts* Paddleboards, Snorkeling Masks and Boogie Boardsīeach Activities - Beach Volleybal, Soccer Tournaments, Sand Toys and Beach Games Water Sport Activities - Catamaran Tour, Kayaks, Stand-up Spa per room per stay* (Not applicable to Body Treatments, Facials or Beauty Salon Services) $40 Credit for a Relaxing Massage at Fairmont $20 Credit to Sweet Spot at El Pueblito per room per stay*

#RIVIERA MAYA AKUMAL HOTEL FULL#

Our goal is to offer you the best value and help you enjoy the full PLEASE BE DIRECTED TO "THE GUEST ASSIST APP" FOR DIGITAL DIAGNOSIS OR DOCTOR IF NECESSARY.We have bundled together our most popular amenities andĪctivities under one resort experience fee of USD 30 per adult (ages 18+), per

ISOLATION AREAS ARE AVAILABLE IN CASE OF ANY SYMPTOMS.

BASIC SYMPTOMS OF COVID-19 AND PROPER HAND WASHING ARE DISPLAYED VISIBLY FOR BOTH CLIENTS AND EMPLOYEES.

STAFF OF ALL DEPARTMENTS WEAR PPE AT ALL TIMES.

ALL AREAS ARE MARKED FOR SOCIAL DISTANCING FOR BOTH STAFF AND CLIENTS.

IN ALL COMMON AREAS THERE ARE HAND DISINFECTANT STATIONS FOR CONVENIENT USE AT ANY TIME.

GUEST ASSIST APP IS AVAILABLE, IN QR CODE, FOR EASY ACCESS TO INFORMATION REGARDING COVID SAFETY PROCEDURES.

DISINFECTANT FLOOR MATS AT EVERY ACCESS TO THE HOTEL.

ALCOHOL GEL 70%, SURGICAL MASKS AND DISINFECTANT SPRAY OR/AND WIPES ARE ADDED TO THE AMENITIES.

LAUNDRY AND ALL LINENS ARE WASHED AND DRIED EXTENSIVELY AND SEALED IN PLASTIC HERMETICALLY SEALED BAGS AND PLACED IN ROOMS FOR MAXIMUM CLEANLINESS.

ROOMS ARE CLEANED, DISINFECTED, OZONIZED AND SEALED UNTIL NEXT CHECK IN.

ON ARRIVAL ALL TEMPERATURES WILL BE RECORDED BY A PISTOL THERMOMETER BY A STAFF MEMBER IN PPE AND ALL PERSONAL ITEMS WILL BE SANITIZED.

ALL CHECK IN AND OUT PROCEDURES ARE HANDLED DIGITALLY WITH MINIMUM CONTACT.

As we face these unprecedented moments, we want to keep you informed on how we are responding to the current situation on COVID-19. Your safety and well-being are our highest priority. Information For Travelers - Regarding Coronavirus (COVID-19) Procedures.